When you purchase J. Aaron LLC custom cabinetry you are investing in cabinetry built to last a lifetime. With that commitment of quality comes a limited lifetime workmanship warranty.
WHO IS COVERED?
This warranty covers the original purchaser and is not transferable.
WHAT IS COVERED UNDER THIS WARRANTY?
J. Aaron LLC warrants that the original purchaser’s cabinetry will be free from defects of workmanship under normal household use for as long as the original purchaser owns the home in which the cabinetry is installed. Specifically, this Warranty applies to the following: cabinet front frames, cabinet doors (for door warpage, see Special Notes below), cabinet back and side panels, shelves, tops and bottoms, drawer fronts and drawer bodies.
The hinges and drawer guides used in J. Aaron cabinetry are covered by a lifetime warranty by the manufacturer of the hinges and drawer guides.
WHAT IS NOT COVERED UNDER THIS WARRANTY?
This Warranty does not cover, and J. Aaron LLC will not be responsible for:
- Defects or damage arising from improper or negligent installation, misuse, accidents, alterations (regardless of whether the alteration caused or contributed to the defect), or improper care.
- Cabinetry not maintained or stored in a climate controlled environment (see Special Notes below)
- Cabinetry that has been exposed to water, also extreme high or low humidity.
- Natural characteristics of wood (see below).
- Colorfastness of finishes (see Natural Characteristics of Wood below)
- Normal wear and tear.
- Labor costs, including the costs of removing and reinstalling the cabinets.
- Transportation or shipping costs incurred in connection with this Warranty.
NATURAL CHARACTERISTICS OF WOOD.
Natural woods, even from trees of the same species, may differ in color, texture and graining. Wood may exhibit subtle changes over time as it ages. Natural and painted finishes on all furniture will at times vary in color tone and grain characteristics. Painted face frames, doors, and other painted parts of the product may eventually have visible cracking around the joint areas. These changes may be accelerated or intensified by sunlight, smoke, household cleaners and other environmental conditions, and such conditions may eventually cause the wood to warp, split or crack. These variations are considered the natural characteristics of the material in relation to their environment and normal wear and tear and are not covered under this Warranty.
Door Warpage: All doors less than 24 .” wide and 45” high will be warranted if warpage is greater than 1/8”. All doors over 24 .” wide and 45” high will be warranted if warpage is greater than 1/4”. Upon installation, a cabinet may be forced out of square. The door(s) of an out of square cabinet will appear to be warped, when in fact they are not. Please remove all doors and check them on a flat surface for the above stated warpage tolerances before requesting replacement. Note that mortise and tenon doors over 45” high and made as one panel at the customer’s request are excluded from this Warranty.
Climate Controlled Environment. To minimize warpage and moisture expansion of wood products, J. Aaron LLC products should be maintained in a climate controlled environment that avoids extreme temperatures and extremely high or low humidity conditions. J. Aaron LLC will not warranty product stored or installed in any uncontrolled environment.
PERFORMANCE OF WARRANTY.
If a covered defect occurs, J. Aaron LLC will elect, in its sole discretion, to either repair or replace the defective material or component free to charge. J. Aaron LLC does not guarantee that finishes on replacement materials or components will exactly match the finishes of J. Aaron LLC cabinetry already installed in your home.
HOW TO MAKE A WARRANTY CLAIM.
To make a warranty claim please email us at email@example.com. Please include photographs of the issue.
This Warranty is J. Aaron LLC’s exclusive express warranty, and J. Aaron LLC disclaims all other express warranties. In no event shall J. Aaron LLC be liable for incidental or consequential damages to the original purchaser or any third party.
CHOICE OF FORUM; JURISDICTION; CHOICE OF LAW.
The original purchaser agrees that any disputes regarding this Warranty and warranty coverage hereunder will be submitted exclusively to the jurisdiction of the state courts for Gwinnett County, Georgia. The original purchaser agrees to personal jurisdiction of these courts. This Warranty is governed by, and shall be construed in accordance with, the laws of the Commonwealth of Georgia, without giving effect to provisions regarding conflicts-of-law.